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White Paper
The Business of Online Support: Achieving Your Competitive Support Advantage

Tags: collaborative web, optimum, paper explores, enabled

22% found useful
01/07/07
Motorola

White Paper
Sage 1000 - Breakdown The Barriers To Business

Tags: remove, flows, examines, erp

36% found useful
01/03/07
Sage

White Paper
Sage 1000 - Business On The Move

Tags: workforce, address, examines, strategies

64% found useful
01/03/07
Sage

White Paper
Sage 1000 Assembling The Jigsaw - Realising the value of data

Tags: strategic, role, play, outlines

50% found useful
01/03/07
Sage

White Paper
Comergent versus Build? The Value of the Comergent eBusiness System

Tags: knowledge and data management, ebusiness, versus, comergent

57% found useful
14/11/06
Comergent Technologies

White Paper
Automating License Management & IT Asset Tracking

Tags: erp, mobile devices, workforce, asset management

66% found useful
01/09/04
ManageSoft

White Paper
Assistance en ligne : renforcez la compétitivité de vos services d'assistance

Tags: crm

15/08/04
Netopia

White Paper
Online-Support: Wie man Wettbewerbsvorteile erzielt

Tags: web services

15/08/04
Netopia

White Paper
How to... Implement Business Scenarios for Customer Loyalty Management

Tags: crm, customer relationship management, consumers, deal

36% found useful
01/08/04
SAP

White Paper
Mission-Critical Email Customer Service: 10 Best Practices for Success

Tags: customer support services, email, address, mission critical

38% found useful
01/08/04
eGain Communications

White Paper
Energy Sales and Billing for Commercial and Industrial (C&I) Customers

Tags: crm, industrial, commercial, handles

61% found useful
01/07/04
SAP

White Paper
IDC Insight: The Corporate Refresh Cycle Grinds Into Motion

Tags: mobile - wireless communications, pc, generation, insight

36% found useful
10/06/04
Hewlett Packard

White Paper
Help improve efficiencies and reduce costs. Become an On Demand Business. IBM software solutions for the retail banking industry.

Tags: business intelligence - data warehousing

01/05/04
IBM

White Paper
A turning point for CRM - where next for the customer-focused business?

Tags: crm, strategies, driver, crm

53% found useful
01/04/04
BT

Gap Analysis: CRM

Tags: crm

01/02/04
ZDNet

Vendor Reference Questionnaire: CRM

Tags: crm

01/02/04
ZDNet

White Paper
Customer Knowledge Management - Improving Performance of Customer Relationship Management With Knowledge Management

Tags: crm, knowledge management, aims, sub

65% found useful
11/01/04
University of St. Gallen

White Paper
Beyond Features & Function: 10 Critical Parameters for Evaluating CRM Technology

Tags: crm

01/01/04
Onyx Software

White Paper
Tamino Mobile Suite (French)

Tags: crm

01/10/03
Software AG

White Paper
Delivering Faster, Better, More Agile Business Performance

Tags: middleware

01/09/03
Siebel Systems

White Paper
The Amended Telemarketing Sales Rule and Telephone Consumer Protection Act: An Introduction to the Key Regulations, Their Impact and Potential Benefits

Tags: business management

01/09/03
Concerto Software

White Paper
Unleashing the Power of CRM: How CIM Can Bring the True Value of CRM to Light

Tags: back-office

01/08/03
Concerto Software

White Paper
Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage

Tags: supply chain management, customer relationship management, return, dr

65% found useful
04/06/03
SAP

White Paper
Does Your CRM Support the Entire Customer Process?

Tags: resources mgmt.

01/06/03
NetSuite, Inc

White Paper
mySAP CRM Marketing

Tags: crm

01/05/03
SAP AG

228  Results
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