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White Paper
Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...

Tags: ethernet

67% found useful
16/11/09

White Paper
Shared Services: The Practicalities of Local Council Cost Reduction
Local government in the UK has been undergoing modernisation initiatives centred on IT. Substantial investments have been made in digitising the way that local government delivers public services, managesoperations and...

Tags: ethernet, modernisation, local government, efficiencies

45% found useful
17/09/09

White Paper
Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use...

Tags: wide area networks (wan)

56% found useful
08/09/09

White Paper
Accelerate Business through a Cost-efficient Virtual Workforce
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and...

Tags: infrastructure management, workforce, virtual workforce, defines

89% found useful
07/07/09

White Paper
Achieving the lowest server virtualization TCO
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...

Tags: infrastructure management, return, server virtualization, datacenter

50% found useful
07/07/09

White Paper
Achieving the lowest server virtualization Total Cost of Ownership
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...

Tags: infrastructure management, return, server virtualization, datacenter

86% found useful
07/07/09

White Paper
Citrix XenDesktop: The Best Desktop Delivery System For Today's Demanding Business Needs
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and...

Tags: infrastructure management, manageability, virtual desktop, salvage

07/07/09

White Paper
Desktop Virtualization: A buyer's checklist
Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. This whitepaper explores how...

Tags: infrastructure management, images, explores, store

52% found useful
07/07/09

White Paper
Five reasons why you need Citrix Essentials for Hyper-V now
This paper explores common challenges associated with server virtualization deployments and the ways Citrix Essentials for Hyper-V together with Windows Server 2008 Hyper-V and Microsoft System Center Virtual Machine Manager...

Tags: infrastructure management, hyper, server virtualization, explores

67% found useful
07/07/09

White Paper
IDC Vendor Spotlight
Organised ubiquity is a must for organisations to sucessfully "project" their users in any given landspace, at any given time, with secuirty policy. This White Paper covers issues surrounding secure...

Tags: wireless, ubiquity, issues surrounding, paper covers

35% found useful
03/02/09

White Paper
100% found useful
14/09/09



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